Social audit

Social audit

Encouraging adherence to best practices

This operational front interacts
with the following stakeholders:


Carrefour's social audit evaluates the working conditions at suppliers to its own label, based on the social and ethical code for our suppliers. Because it is a chain that requires special attention, all textile products, regardless of the brand, are subject to a social audit before they reach the shelves, and the same criteria are applied to suppliers' sub-contractors. The code of ethics is signed by the companies as soon as they commit to supplying Carrefour, and the social audit then checks several items related to commitments to diversity, eradication of slave labor, prohibition of work being outsourced to fourth-parties, and other items set out by the International Labor Organization.

The social audit uses a database that is common to companies that use the Iniciative Clause Sociale (ICS) methodology, meaning that other companies may share their results and suppliers can be evaluated if the check is still within the expiration date. This means, especially for small suppliers, that a reliable and widespread system may be used. The audit is paid by the supplier itself, except for small producers of perishable products, who get assistance from Carrefour.

In addition to the analysis of documents related to employees (employment contracts, regular documents, compensation and so on), the audit talks to individuals and groups, and visits the supplier being evaluated without advance notice in a certain window within a month. This assures a better check and a subsequent coherent action plan to support the supplier in its development and that of the entire chain. In addition, this is a contractual obligation for any supplier to Carrefour's own label and textiles.

For the textile sector, Carrefour requires certification by the Brazilian Association of Textile Retailers (ABVTEX), which carries out a social audit of Carrefour suppliers and all their sub-contractors.