Message from the president

Complete

6.2

Description of key impacts, risks and opportunities

Complete

6.2

Name of the organization

Complete

Primary brands, products and/or services

Complete

Operational structure of the organization

Complete

6.2

Location of the organization’s headquarters

Complete

Countries where the organization operates and in which its main operations are located

Complete

Nature of ownership and legal form

Complete

Sociedade anônima, de capital aberto.

Markets served

Complete

Size of the organization

Complete

Significant changes during the reporting period

Complete

Awards received in the reporting period

Complete

Reporting period for the information provided

Complete

Date of the most recent previous report

Complete

Reporting cycle

Complete

Contact point for questions regarding the report or its contents

Complete

Process for defining report content

Complete

Boundaries for the report

Complete

Statement on any specific limitations on the scope or boundaries of the report

Complete

Basis for reporting

Complete

Data measurement techniques and the bases of calculations

Complete

Restatements of information provided in earlier reports

Complete

Significant changes in the report’s scope, boundaries or methods of measurement

Complete

Table identifying the location of the Standard Disclosures in the report

Complete

Current policy and practice on seeking external assurance for the report

Complete

7.5.3

Governance structure of the organization, including committees of the highest organ of governance

Complete

6.2

1 a 10

Chairmanship of the highest organ of governance

Complete

6.2

1 a 10

Independent or non-executive members of the highest governing body

Complete

6.2

1 a 10

Mechanisms for shareholders and employees to make recommendations

Complete

6.2

1 a 10

Linkage between compensation and organizational performance (including social and environmental)

Complete

6.2

1 a 10

Processes for avoiding conflicts of interest

Complete

6.2

1 a 10

Qualifications of the members of the highest governance body

Complete

6.2

1 a 10

Internally developed statements of mission or values, codes of conduct and material principles

Partial

6.2

1 a 10

Responsibilities for implementing economic, environmental and social policies

Complete

6.2

1 a 10

Processes for evaluating the highest governance body’s own performance

Complete

6.2

1 a 10

Explanation of whether and how the organization applies the precautionary principle

-

Confidential information

6.2

7

Externally developed charters, principles or other initiatives

Complete

6.2

Membership in associations and/or national/international organizations

Complete

6.2

List of stakeholder groups engaged by the organization

Complete

6.2

Basis for identifying and selecting stakeholders with whom to engage

Complete

6.2

Approaches to stakeholder engagement

Partial

6.2

Key topics and concerns that have been raised through of stakeholder engagement

Complete

6.2

6.2, 6.8

1, 4, 6 and 7

Partial

Complete

Partial

7, 8 and 9

Partial

Complete

Complete

Partial

Complete

Partial

Complete

1, 3and6

Complete

Complete

Complete

Complete

Complete

Complete

6.2, 6.3

1, 2, 3, 4, 5and6

Complete

Complete

Complete

Complete

Complete

Complete

6.2, 6.6, 6.8

10

Complete

Complete

Complete

Complete

not available

Complete

1 and 8

Complete

Complete

Complete

Complete

Direct economic value generated and distributed

Partial

6.8,

6.8.3,

6.8.7,

6.8.9

Coverage of the organization’s pension plan

Complete

Variation of the proportion of the lowest wage compared to the local minimum wage, by gender, at important operating units

Complete

6.3.7,

6.4.4,

6.8

1

Policies, practices and proportion of spending on local suppliers

Complete

6.6.6,

6.8,

6.8.5,

6.8.7

Local hiring

Complete

6.8,

6.8.5,

6.8.7

6

Impact of infrastructure investments provided for public benefit

Partial

6.3.9,

6.8,

6.8.3,

6.8.4,

6.8.5,

6.8.6,

6.8.7,

6.8.9

Description of significant indirect economic impacts

Complete

6.3.9,

6.6.6,

6.6.7,

6.7.8,

6.8,

6.8.5,

6.8.6,

6.8.7,

6.8.9

Percentage of recycled input materials

Complete

6.5, 6.5.4

8, 9

Direct energy consumption by primary source of energy

Complete

6.5, 6.5.4

8

Indirect energy consumption by primary source

Complete

6.5, 6.5.4

8

Energy saved due to improvements in conservation and efficiency

Partial

6.5, 6.5.4

8, 9

Initiatives to reduce indirect energy consumption, and reductions achieved

Partial

6.5, 6.5.4

8 and 9

Total water draw by source

Complete

6.5, 6.5.4

8

Water sources significantly affected by water draw

Complete

6.5, 6.5.4

8

Percentage and total volume of water recycled and reused

Complete

6.5, 6.5.4

8 and 9

Location and size land owned

Complete

6.5, 6.5.6

8

Significant impacts of activities, products and services on biodiversity

Partial

6.5, 6.5.6

8

Strategies for managing impacts on biodiversity

Complete

6.5, 6.5.6

8

Strategies for managing impacts on biodiversity

Complete

6.5, 6.5.6

Tl direct and indirect greenhouse gas emissions

Complete

6.5, 6.5.5

8

Other releotavant indirect greenhouse gas emissions

Complete

6.5, 6.5.5

8

Initiatives to reduce greenhouse gas emissions, and reductions achieved

Complete

6.5, 6.5.5

7, 8 and 9

Total water discharge, by quality and destination

Complete

6.5, 6.5.3

8

Total number and volume of 
significant spills

Complete

In 2013, there were no spills.

6.5, 6.5.3

8

Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally

Complete

6.5, 6.5.3

8

Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff

Complete

There are no bodies of water affected by significant discharges of water and runoff.

6.5,

6.5.3,

6.5.4,

6.5.6

8

Initiatives to mitigate environmental impacts

Complete

6.5,

6.5.4,

6.6.6,

6.7.5

7, 8, 9

Environmental impacts of transporting products and members of the workforce

Complete

6.5,

6.5.4,

6.6.6

8

Total workforce by type of employment, labor contract and region, broken down by gender

Complete

6.4, 6.4.3

Total number and rate of employee turnover by age group, gender and region

Complete

6.4, 6.4.3

6

Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant operations

Complete

6.4,

6.4.3,

6.4.4

Percentage of employees covered by collective bargaining

Complete

6.3.10

6.4,

6.4.3,

6.4.4,

6.4.5,

1 and 3

Description of notifications (periods and procedures)

Complete

6.4,

6.4.3,

6.4.4,

6.4.5

1

Percentage of employees represented in formal health and safety committees

Complete

6.4, 6.4.6

1

Rates of injury, occupational diseases, days lost, absenteeism and work-related fatalities, by region

Complete

6.4, 6.4.6

1

Education, prevention and risk-control programs

Complete

6.4,

6.4.6,

6.8,

6.8.3,

6.8.4,

6.8.8

1

Health and safety topics covered in formal agreements with unions

Complete

6.4, 6.4.6

1

Average hours of training per year, per employee, by gender and employee category

Complete

6.4, 6.4.7

Programs for skills management and continued education

Complete

6.4,

6.4.7,

6.8.5

Percentage of employees receiving regular performance and career development reviews, by gender

Complete

6.4, 6.4.7

Composition of corporate governance bodies and breakdown of employees per category according to gender, age group, minority group membership, or other indicators of diversity

Complete

6.3.7,

6.3.10,

6.4,

6.4.3

1 and 6

Ratio of base salary and compensation of women in relation to men, by employee category and significant operating locations

Complete

6.3.7, 6.3.10,

6.4, 6.4.3,

6.4.4

1 and 6

Percentage and total number of significant investment agreements and contracts that include human rights clauses or that have undergone human rights screenings

Complete

6.3, 6.3.3

1, 2, 3, 4, 5 and 6

Percentage of significant suppliers, contractors and business partners that have undergone screening on human rights, and actions taken

Complete

6.3, 6.3.3

1, 2, 3, 4, 5 and 6

Hours of employee training on policies and procedures concerning human rights, including the percentage of employees trained

Complete

6.3

1, 2, 3, 4, 5 and 6

Total number of incidents of discrimination and corrective actions taken

Partial

6.3, 6.3.6,

6.3.7, 6.3.10,

6.4.3

1, 2 and 6

Significant operations and suppliers identified in which the right to exercise the freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights

Complete

6.3, 6.3.3,

6.3.4, 6.3.5,

6.3.8, 6.3.10,

6.4.3, 6.4.5

1, 2 and 3

Significant operations and suppliers identified as having significant risk for incidents of child labor, and the measures taken to contribute to a elimination of child labor

Complete

6.3, 6.3.3,

6.3.4, 6.3.5,

6.3.7, 6.3.10,

6.6.6

1, 2 and 5

Significant operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and the measures that contribute to the elimination of all forms of forced or compulsory labor

Complete

6.3, 6.3.3,

6.3.4, 6.3.5,

6.3.7, 6.3.10,

6.6.6

1, 2 and 4

Percentage of security personnel trained in human rights

Complete

6.3, 6.3.5,

6.4.3, 6.6.6

1 and 2

Percentage of operations with actions to engage the local community, impact assessments and development programs

Partial

6.3.9, 6.8,

6.8.3, 6.8.9

Units analyzed for risks relating to corruption

Complete

6.6, 6.6.3

10

Percentage of employees trained in anti-corruption policies and procedures

Complete

6.6, 6.6.3

10

Public policy positions

Partial

6.6, 6.6.4,

6.8.3

1 a 10

Policies on financial contributions to political parties, politicians and institutions

Complete

6.6, 6.6.4,

6.8.3

10

Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes

Complete

6.6, 6.6.4,

6.8.3

10

Health and safety impact assessment during the life cycle of products and services

Complete

6.3.9, 6.6.6,

6.7, 6.7.4,

6.7.5

1

Non-compliance relating to health and safety impacts of products and services

Complete

6.3.9, 6.6.6,

6.7, 6.7.4,

6.7.5

1

Type of product and service information required by labeling procedures

Complete

6.7, 6.7.3,

6.7.4, 6.7.5,

6.7.6, 6.7.9

8

Practices related to customer satisfaction, including study results

Complete

6.7, 6.7.4,

6.7.5, 6.7.6,

6.7.8, 6.7.9

Programs for adherence to laws, standards and voluntary codes

Complete

6.7, 6.7.3,

6.7.6, 6.7.9

Substantiated complaints regarding breaches of customer privacy

Complete

6.7, 6.7.7

1